A big update has come from the bank for HDFC customers. Due to system upgrade, customers will not be able to use some services including UPI on July 13. Check the details.
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If you are a customer of private sector HDFC Bank, then there is a big news for you. On July 13, HDFC customers will not be able to use some services including UPI. Actually HDFC Bank will upgrade the system on July 13, due to which the UPI service of the bank will also be temporarily affected. Also, in the meantime, customers will not be able to check their bank balance.
This is the time of system upgrade
The purpose of the system upgrade is to improve the performance and capabilities of the bank and to increase reliability. According to the bank, the time for the system upgrade is 3 am on July 13 and it will be completed by 4.30 pm on the same day. During this period, customers will not be able to avail some services. UPI services will be closed at two specific times.
These services including UPI will remain closed at this time
According to the information, on July 13, UPI service will not work from 3:00 am to 3:45 pm and from 9:30 am to 12:45 pm. Netbanking and mobile banking services will not be available during the entire upgrade period. Apart from this, all fund transfer modes including IMPS, NEFT, RTGS will also not be available during the upgrade period.
Transactions with debit card and credit card will continue
During the system upgrade period, customers can withdraw cash from any ATM using their HDFC Bank debit card or credit card. At the same time, the bank balance will be shown on the basis of the balance as of 7.30 pm on July 12. Apart from this, customers can continue to use their HDFC Bank debit card or credit card on swipe machines at shops. HDFC debit card and credit card can continue to make online purchases, reset PIN or other card activities.
Suggestion from the bank
To avoid any kind of disruption, the bank has advised to withdraw sufficient funds and do all the necessary work like fund transfer etc. before 7:30 pm on July 12, 2024. To minimize the inconvenience, this work will be done by the bank on Saturday, July 13, 2024. Being the second Saturday, banks will be closed on this day. For more information and updates, visit HDFC Bank website or contact customer service.
